Shipping Information


We regret we cannot ship to any foreign countries, including Canada.  *We are very sorry, but we cannot offer Free or Flat Rate Shipping outside of the 48 contiguous United States, and can no longer ship outside the 48 contiguous United States.

 

Transit Times


We ship orders during standard business hours, Monday - Friday. All transit times are calculated in business days (Sat-Sun and Holidays do not apply). Orders received prior to 12:00 PST are usually shipped the same business day. We do our best to ship all orders as soon as possible. Sometimes it might take 24 to 48 hours to ship your order. While placing an order please consider the processing time. Your order will be shipped using the method selected by our system. If you place an order on a weekend day or national holiday it will be processed the next business day.

We cannot guarantee that order cancellations made via email will be caught and cancelled. Telephoning us may insure the cancellation of your order and prevent unwanted charges and shipments.
Customer may be charged an additional SHIPPING fee for any refused or undelivered shipment due to customer's incorrect addressed entered on the order form which must reshipped. Any shipment that needs to be re-shipped will be charge at the same shipping charges that apply to the original order.

 

Ups Ground Transit Times

 

Usually delivered in 2-5 business days.
We do not guarantee transit times for UPS Ground service.

 

Ups SurePost Transit Times

 

Usually delivered in 2-7 business days.
This service is delivered by UPS and the United States Post Office.  We do not guarantee transit times for this service.

 

Delivery And Processing Surcharges ($*)


Because furniture and other large items are bulky, heavy and may have limited availability, these items have a delivery and processing surcharge. This charge is listed in parentheses ($) after the item price and is in addition to the standard shipping and processing charges listed above.

Back Orders

 

In some cases, we may need to postpone shipping if a product is not immediately available. We will ship backordered items as soon as they are back in stock. In the event of a delay, we will notify you by mail or email.

 

For further assistance please call our customer service department at 1-800-XXX-XXXX or send an email to [email protected]